Our office will be closed Monday, September 7th, 2026, for Labor Day. Regular business hours will resume on Tuesday, September 8th, 2026, at regular business hours. If you need assistance for anything other than bill pay or account questions during this time, please call the after-hours number at 318-484-3115. We apologize in advance for any inconvenience.
P.O. Box 580, Tioga, LA 71477-0580
Office Hours: Monday-Friday 7:30am - 3:30pm

Our Mission

Our mission is to provide a safe, dependable, and adequate supply of drinking water in accordance with all applicable federal, state, and local regulations. We are committed to protecting public health, maintaining and improving our infrastructure, and delivering efficient, courteous, and accountable service to the citizens we serve.

24/7 emergency service

Water Quality

Each year, the State of Louisiana Department of Health and Hospitals (DHH) requires a submission called the Consumer Confidence Report (CCR). It must be distributed to all customers within our water district and gives specific information regarding the content and quality of our water, testing completed during the year, as well as other helpful information. The report is issued in June of each year.

Start New Service

Welcome to Water Works District No. 3 of Rapides Parish, located in the Central Louisiana region. It is our mission to provide you with safe, clean water, and to make the process of becoming a new customer as stress-free as possible.

Did You Know?

  • You can check your home for hidden leaks. Simply turn off all taps and water-using appliances. Check your meter. Then, after 15 minutes, check it again. If it has moved, you have a leak.
  • Automatic dishwashers use 15 gallons for each cycle, regardless of how many dishes are loaded. Always run a full load in your dishwasher.
  • Even a slow leak or dripping faucet can waste 15-20 gallons of water per day. If you get it fixed, you’ll save up to 6,000+ gallons per year.
  • We provide toilet tablets to check for leaks in your toilet. Add a couple of these tablets to the tank of your toilet. Wait a few minutes to see if the color shows up in the bowl. If it does, your toilet is leaking and could result in an additional 100 gallons of water flowing through your toilet each day.

Frequently Asked Questions

What do I do in the event of a boil advisory?
How is my water meter read?
Where does my water come from?
How much water should I expect to use per day?
Is it okay to use hot water from the tap for cooking and drinking?
Why do water pipes tend to break in winter?